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Everything you need to know about the Cryora Duo and how to get the most out of it.
The product
What exactly is the Cryora Duo?
The Cryora Duo is a dual-head cryo facial tool. It has two gel-filled heads that you chill in the fridge or freezer. When you glide them across your face, the cold therapy depuffs, tightens pores, and boosts circulation — giving you a sculpted, glowing look in 60 seconds.
Does it actually have ice inside?
No — the heads are filled with a proprietary cryo gel that holds cold longer than ice and won't melt or drip on your face. It stays cold for your entire routine without the mess of actual ice.
What makes it dual-head?
The Cryora Duo separates into two individual heads so you can treat both sides of your face simultaneously. This cuts your routine time in half compared to single-head tools — 60 seconds total instead of two minutes.
Can I use it for heat therapy too?
Yes. Run the heads under warm water for 30–60 seconds to activate heat mode. Warm therapy opens pores, relaxes facial tension, and preps your skin for serums. Alternate cold and warm for a professional-level facial at home.
Using it
How do I use it?
Chill the heads in your fridge for 15–20 minutes or freezer for 5–10 minutes. Separate into two heads. Glide upward across cheeks, jawline, forehead, and under eyes. That's it — 60 seconds and you're done.
When in my skincare routine should I use it?
Use it after applying your serums. The cold locks actives deeper into skin, making vitamin C, retinol, and hyaluronic acid significantly more effective. Most customers use it as the final step before moisturizer.
How often should I use it?
Daily use is ideal — most customers build it into their morning routine. There's no limit on frequency. The more consistently you use it, the better and more lasting your results.
How do I clean it?
Wipe the heads with a clean damp cloth after each use. Do not submerge in water or use harsh cleaning products. The smooth gel surface is non-porous so bacteria doesn't build up the way it does on porous tools like jade rollers.
Shipping & orders
How long does shipping take?
Orders ship within 1–2 business days and arrive in 3–5 business days. You'll receive a tracking number via email as soon as your order ships.
Is shipping really free?
Yes — free shipping on every order, no minimum required. No codes needed, no fine print.
Do you ship internationally?
We currently ship within the United States only. International shipping is coming soon — follow us on Instagram @getcryora for updates.
Returns & guarantee
What is your return policy?
We offer a 30-day money back guarantee. If you're not completely satisfied with your results, contact us within 30 days of delivery for a full refund. No questions asked.
How do I start a return?
Email us at support@getcryora.com with your order number and we'll handle everything. Most refunds are processed within 3–5 business days of us receiving your return.
Still have questions?
Email us at support@getcryora.com — we respond within 24 hours.
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